Privacy Policy

Who We Are

Our website address is: https://faithrecoveryhope.org.

What Personal Data We Collect and Why We Collect It

We collect the following data:

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract any location data from images posted.

Contact Forms

Information submitted through contact forms may be collected to respond to inquiries.

Cookies

• If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you don’t have to re-enter details for future comments. These cookies last for one year.
• If you have an account and log in, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• When you log in, we also set up several cookies to save your login information and display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes these cookies.
• Suppose you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and indicates the post ID of the article you just edited. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves the same as if the visitor had visited the other website directly. These websites may collect data, use cookies, embed third-party tracking, and monitor your interaction with embedded content, including if you have an account and are logged into that website.

Analytics

Analytical data may be collected to improve site performance and user experience.

Who We Share Your Data With

Data may be shared with automated spam detection services and third-party analytics providers.

How Long Do We Retain Your Data

• Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
• For registered users, we store the personal information provided in their profiles.
• Users can see, edit, or delete their personal information at any time (except username changes).
• Website administrators can also access and edit this information.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data provided to us. You may also request that we erase your personal data. This does not include data we are required to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Additional Information

Here are additional important details about our privacy policy.

How We Protect Your Data

Industry-standard practices are used to protect personal data.

Data Breach Procedures in Place

Procedures exist to identify, assess, and address any potential data breaches.

Third Parties We Receive Data From

Information may be received from third-party integrations or services connected to the website.

Automated Decision Making and Profiling

Limited automated processes may be used for spam detection and analytics.

Industry Regulatory Disclosure Requirements

Any disclosures required by law or industry regulation will be followed.

Privacy Policy for SMS Communications

At Faith Recovery, we also value your privacy when you choose to connect with us by phone or SMS. To make sure you are fully informed, this section explains how we handle text communications.

Information We Collect

We may collect the following types of information:

• Name, email address, and phone number when you provide them to us.
• Information you share when communicating with us by phone, email, or SMS.
• Non-identifiable information (such as IP address, browser type, and site usage)
  collected automatically when you visit our website.
  
  We do not request or require sensitive personal health information through SMS/text
  messaging.

How We Use Your Information

Your contact details are used only for practical purposes, including:

• Communicate with you about appointments, scheduling, and program updates.
• Send administrative notifications such as office closures or events.
• Respond to inquiries you submit.
• Improve our services and operations.

SMS/Text Messaging

• By providing your mobile number, you consent to receive SMS/text messages
  from Faith Recovery
• SMS opt-in consent is not shared with third parties or affiliates
• You may opt out of SMS/text communications at any time by replying STOP to
  any message.
• Standard message and data rates may apply depending on your carrier.
• SMS/text messages are used only for administrative and non-clinical purposes.

Mobile Opt-In Data Privacy

We respect your privacy and are committed to protecting your mobile information. Any mobile information you provide, including your phone number and SMS opt-in consent, will not be shared, sold, rented, or otherwise disclosed to third parties or affiliates under any circumstances, except as required by law.

Information Sharing

We do not sell, trade, or rent personal information. We may share limited information
only when required by law or regulation (for example, to comply with state or federal
reporting obligations).

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Data Security & Retention

We take reasonable steps to protect your information from unauthorized access, use, or
disclosure. SMS/text message records are retained only as long as necessary to fulfill
their purpose or comply with applicable law

Your Rights

You have the right to:

• Request access to the personal information we have about you.
• Request correction of your information.
• Opt out of SMS/text messaging at any time.

Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:

Faith Recovery
325 Ewell Rd
Williamsburg, VA 23188
Phone: (757) 244-1234
Email: info@faithrecoveryhope.org